Processing and shipping times are longer during the peak season leading up to Christmas.
Please allow 2-3 business days for order processing.
Orders must be placed by the following dates to be delivered before
Christmas:
Ground shipping: December 11th
Express shipping: December 16th
2-day shipping: December 17th
Overnight shipping: December 18th
Holiday Extended Returns
All full-priced items purchased between November 29 and December 26 are eligible for an
extended return window of 60 days on new, unused, unwashed items for a refund. No returns on
discounted final sale products.
Holiday Closures
US and CA Warehouse and Customer Service Office Closures.
It is important that our staff get to spend time with their families over the
holidays. Customer service hours are Monday-Friday 9-5, excluding the below dates.
December 24th: Customer Service Closed
December 25th: Closed
December 26th: Warehouse Closed
December 31st: Customer Service Closed
January 1st: Closed
Holiday shipping deadlines and closures learn moreHoliday shipping deadlines and closures learn more
Our product designers are continually innovating with more environmentally-friendly materials and processes – such as bio resin, recycled steel edges, vegan boots, and 100% PFAS-free boots and bindings.
We work with responsible factories.
Nidecker is leading the way in supply chain transparency. We work with skilled, ethical manufacturing partners and build relationships with them for the long term.
Our Code of Conduct is a benchmark for the snowboard industry. It’s a comprehensive workplace policy that protects the rights of everyone working at Nidecker and commits all our partners to fair operating practices.
We’ve eliminated single-use plastic from our boot and binding packaging. All our cardboard is recycled and reusable or recyclable, and through efficient packaging design we’ve drastically reduced the amount we use.
We minimize transport emissions.
95% of our products are sent via maritime or rail freight rather than air transport. And by shipping direct from the factory to our largest retailers, we’ve streamlined distribution – further cutting down our CO2 emissions.
Through our partnership with Jones Snowboards, we turn old snowboards into new ones as part of the Re-Up program.
Others are upcycled into skateboards by our friends at Nok.
We Stash the Trash.
Each summer, our Stash the Trash event encourages people all over the world to clean up their local neighbourhood. Mountains, beaches, rivers, streets… nowhere on earth needs garbage.